FAQ

Welcome to the Design by Pagani FAQ page! Here, we’ve answered the most common questions to ensure you have a smooth shopping experience. If you don’t find what you're looking for, feel free to reach out to our customer service team.

1. What makes Design by Pagani watches unique?

Design by Pagani offers luxurious timepieces combining elegant design, precision engineering, and exceptional craftsmanship. Each watch is crafted from high-quality materials, ensuring durability while making a statement on your wrist.

2. Are Design by Pagani watches waterproof?

Yes, many of our watches are designed with water resistance, ranging from 30 meters to 100 meters, depending on the model. Please refer to the specific product details for more information on water resistance.

3. How do I care for my Pagani watch?

To maintain the quality of your Pagani watch, avoid exposing it to harsh chemicals, extreme temperatures, or rough impacts. Clean the watch regularly with a soft cloth and ensure the crown is securely screwed down after setting the time.

4. How long will my watch last?

With proper care, your Design by Pagani watch is built to last for years, even generations. Regular maintenance and battery replacements (if applicable) will keep it in top condition.

5. Do you offer gift wrapping?

Yes, we offer premium gift wrapping for all of our watches. Simply select the gift wrapping option at checkout.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link or directly on our website.

7. What is your return policy?

We offer a 14-day return policy. If you are not satisfied with your purchase, simply contact our customer service team to initiate the return process. The watch must be in its original condition and packaging.

8. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location.

9. How do I contact customer service?

You can reach our customer service team through our contact page or email us at support@designbypagani.com. We aim to respond within 24 hours.